Overview of Quality Management System

Cube Creative Limited has established this Quality Management Manual and integrated procedures and forms to enable the implementation of the quality management system to meet the requirements of ISO 9001: 2000.

As an organisation the following steps have been taken to ensure compliance:
a) Identified the processes that are necessary for the business to provide its products and services to its clients from initial enquiry to final completion and handover in the form of an overall business flowchart.
b) The sequence and interaction of these processes is defined in the business flowchart in order for the contract to better understand its operations when satisfying client needs.
c) The operations identified within the business flowchart have been carefully documented as procedures, where appropriate, to enable them to be controlled and effective.
d) Personnel have defined responsibilities for these operations together with controls to enable monitoring of the processes either during review or in process.
e) Wherever possible care is taken to ensure that processes are carried out carefully and checked for conformance either through inspection or internal audit activities.
f) Various ancillary processes such as internal audit, proof checking and management reviews are established to ensure that the required outcome is obtained as well as providing a basis for continual improvement of the system and its application.

Whenever Cube Creative Ltd determines that it will be beneficial to outsource production that affects it products and services it will ensure that the subcontracting organisation exercises proper controls and are subject to monitoring and review.